Beverly A Burgess is a eficient expert, working in Piedmont Advantage Credit Union main office of which is in 94. on the position of Call Center Manager since 2018. This person gained professional experience in more than 22 positions at different companies. Beverly A Burgess went to the State University and was studying there from 1982. Rustburg, Virginia is the area, where this expert was lastly known to be settled. The person's contacts are accessed through this website on demand.
Name variants:
Beverley Burgess,
Bev Burgess
Last updated Jul 04, 2024
Contact Information
Last Update
Jul 13, 2022
Email
bu**@msn.com, be**@catamaranrx.com, be**@sxc.com
Location
Rustburg, VA
Company
Piedmont Advantage Credit Union
Workplace
Call Center Manager
Work History
Call Center Manager
3530 Advantage Way, Winston Salem, NC 27101
Jul 2018 — Jun 2019
Project Manager, Health Operations Services
3110 Fairview Park Dr SUITE 800, Falls Church, VA 22042
Oct 2013 — Mar 2014
Senior Director, Call Center Operations
2325 Dulles Corner Blvd SUITE 600, Herndon, VA 20171
May 2012 — May 2013
Manager, IT and Business Support Help Desk
Nov 2011 — Apr 2012
Manager It and Business Support Help Desk
Manage the Help Desk supporting all Blue Cross Blue Shield Plans Nationwide for their Federal Employee Health Benefit Program assisting with issues pertaining to enrollment, claims and syste...
Jun 2010 — Apr 2012
Director, Call Center Services
8720 Georgia Ave SUITE 605, Silver Spring, MD 20910
Director of Call Center Operations for a Government Subcontractor in the Washington, DC area, specializing in Small Business Sub-Contracts with various Government agencies.
Jul 2009 — 2010
Contact Center/IT Government Sub-Contractor
Silver Spring, MD
Jun 2009 — Jun 2010
Call Center Manager/RFP Consultant- CA Enrolment Broker Contract Bid
Sacramento, CA
Nov 2006 — Apr 2007
Manager, Compliance Quality Assurance
El Dorado Hills, CA
Mar 2005 — Nov 2006
Manager, Compliance Quality Assurance
601 west 12Th St, Oakland, CA 94606
2005 — 2006
Director, Customer Service / Provider Service, Quality & Training
Providence, RI
Apr 2001 — Apr 2004
Manager, Customer Service /Training & Development
Costa Mesa, CA
Apr 1998 — Jun 2000
Education
1980 — 1982
1980 — 1982
upto
Occupations
Executive
Manager
Government Official
Government Administration Professional
Chief Administrative Officer
Operations Manager
Community Service Manager
Chief Executive
Skills
Call Centers
Leadership
Process Improvement
Vendor Management
Management
Program Management
Crm
Training
Team Building
Recruiting
Workforce Management
Cross Functional Team Leadership
Customer Service
Quality Assurance
Account Management
Budgets
Team Leadership
Customer Experience
Business Process Improvement
Contact Centers
Business Analysis
Strategy
Customer Satisfaction
Change Management
Operations Management
Business Process
Integration
Onboarding
Medicare
Call Center
Performance Management
Outsourcing
Managed Care
Employee Benefits
Customer Retention
Sales
Call Center Development
Salesforce.com
Telecommunications
Executive Management
Acd
Customer Relationship Management
Bpo
It Strategy
Saas
Budgeting
FAQs about Beverly A Burgess
What's the main profession of Beverly A Burgess?
Beverly A Burgess is a Call Center Manager.
What are the main profession of This expert?
These person's professions are Executive and Manager
Where does Beverly A Burgess currently live?
They lives in Rustburg, Virginia.
Does Beverly have the email address?
bu**@msn.com and be**@catamaranrx.com is Beverly's email address.
Where did Beverly A Burgess work?
Beverly A Burgess worked at Piedmont Advantage Credit Union, Wake Spine and Pain Specialists.
What education does Beverly A Burgess have?
Beverly studied at the State University from 1982.
What is professional industry that Beverly A Burgess is connected to?
Beverly A Burgess works in Insurance industry.
What are special skills of Beverly A Burgess?
This person has such skills as Call Centers, Leadership, Process Improvement, Vendor Management, Management, Program Management, Crm, Training, Team Building, Recruiting, and Workforce Management.