Bertram Rick

Provide 2nd level escalation for project orders. Provides and/or evaluates weekly reporting of PMO department progress. Develop the overall onboarding process for implementing new product...

 Provide Sales Engineering support to Direct & Indirect channel Sales Advisors.  Provide high-level guidance to the product development team relating to the feasibility, technical specif...

 Coordinate the schedules and activities of Carrier Service Providers for order accuracy, estimated timelines, & product deliverables.  Manage & coordinate efforts by third party vendors...

 Serve as a subject matter expert and trainer on Hosted VOIP, SIP, PRI, Essentials, and Cisco UC projects through successful upgrade including all customer contact, timing, coordination (i...

 Designed network infrastructures and cabling layouts to support Charter Communications high speed business solutions  Worked closely with sales, engineering, and technicians to sell, co...