Bea Cortis has been a Senior Manager, It Support Services in Audentes Therapeutics since 2019. Additionally, Bea Cortis has an employment history at more than ten companies using similar skills. Bea has a total work experience of 13+ years. Bea Cortis studied at the Victoria University from 1994 to 1995. San Francisco, California is the place where the professional currently lives. Find Bea Cortis's current phone and email through our search.
Name variants:
Beatrice Cortis,
Beatta Cortis
Last updated Jul 01, 2024
Contact Information
Last Update
Jul 11, 2022
Email
bc**@gmail.com
Location
San Francisco, CA
Company
Workplace
Colleagues
Work History
Senior Manager, It Support Services
600 California St, San Francisco, CA 94108
Guide and mentor IT Support team members
Respond and support IT user requests, issues & problems, driving open items to resolution
Manage Remote Service Desk & daily activities of Lv2 Ons...
from Mar 2019
Service Delivery Manager
888 Brannan St, San Francisco, CA 94103
Build strong relationships and be the trusted advisor to the customer
Drive cross functional collaboration of internal & external stakeholders
Establish and execute onboarding managed ser...
Jan 2018 — Dec 2018
It Service Delivery Manager
Build strong relationships and be the trusted advisor to the customer
Drive collaboration of Internal stakeholders & external partners
Application & Vendor Management on Oracle ERP
Ident...
Feb 2014 — Jan 2015
It Process and Project Analyst
Capturing, documenting, mapping and improving delivery processes for NAB IT projects
Identify and understand a complex stakeholder system to ensure maximum value is delivered
Reviewing cu...
Feb 2012 — Sep 2012
Owner
AustraSports, a small family run business for 5 years with exclusive Australia and New Zealand distributor rights of 'WeeRide', & 'CycleAware' sporting brands serving 370 bike shops through...
Jun 2006 — Jun 2011
Service Level Manager
Support & delivery of urgent project requests from the IT Strategic Performance Management Team
Support in the Implementation of ITIL Framework into IT
Support in the Implementation of Se...
Jun 2005 — Jun 2009
Production Support Team Leader
Consistent delivery of service to agreed SLAs through the identification and management of incidents, using appropriate ANZ escalation, notification and communication procedures.
Leading t...
Aug 2003 — Sep 2003
It Operations Manager
Develop strategic relationships with the Business Owners responsible for supported services to drive high customer satisfaction
Establish strong partnerships with third party service provi...
Dec 2000 — Jun 2003
Unix Administrator Support
Y2K UNIX Support Contractor
Second level support on HP Open view
Project management of outstanding Y2K issues
Sep 1999 — Dec 1999
Unix System and App Support
Support UNIX/NT computer systems within Shell Australia Upstream.
SHELL in-house application support for Trace Interpretation Systems, Petroleum Engineering and Petroleum Technology system...
Feb 1999 — Jul 1999
Education
1994 — 1995
1990 — 1993
Occupations
Executive
Senior Manager
Guide
Counselor
Partner
Managers
Sales Specialist
Supplier
IT Professional
Information Technology Specialist
Manager
Advisor
Project Managers
Operations Manager
Tour Guide
Chief Executive
Services Professional
Sales Representative
IT Specialist
Skills
Itil
It Service Management
Change Management
Stakeholder Management
Business Analysis
Vendor Management
Service Delivery
Unix
Business Process
Disaster Recovery
Process Improvement
Business Process Mapping
Governance
Management
Software Documentation
Sdlc
Project Management
Business Transformation
It Project and Program Management