We found the following information about Balraj Singh at Crestwood Management, where this professional has worked as a Call Center Manager since 2013. Balraj's total work experience is over 19 years, during which time the professional had at least six jobs at different places to develop professional skills. Balraj attended school at the Lakeland Community College from 2003 to 2005. This professional is experienced in two languages: English and Punjabi. Washington, DC is the place where Balraj Singh presently lives. You can find Balraj Singh's current email address and phone number through SoftwareOfficial search.
Name variants:
Balraj Singh
Last updated Jul 03, 2024
Contact Information
Workplace
Colleagues
Work History
Call Center Manager
Virginia
Oversee the overall day-to-day operations of the outsourced call center operations, providing leadership to existing operations management and associate staff, managing the financial perform...
from Dec 2013
Call Center Quality Assurance Manager
1725 Roe Crest Dr, North Mankato, MN 56003
As a Call Center Quality Assurance Manager, I oversaw two offices, US and Canada, with total employees being 80 to 100. Responsible for meeting performance metrics in alignment with key comp...
Jan 2012 — Aug 2013
Call Center Quality Assurance Manager (B2B Customer Sales & Service)
Amsterdam, NY
Jan 2012 — Aug 2013
Education
2003 — 2005
Mentor, OH
1999 — 2003
Occupations
Executive
Manager
Supporting Member
Engineer
Customer Service
Sales Specialist
Client Service Officer
Quality Assurance Manager
IT Professional
Software Tester
Writer
Promoter
Agents
Operations Manager
Team Member
Quality Assurance Professional
Inspector
Computer Specialist
Skills
Call Centers
Customer Service
Process Improvement
Team Building
Leadership
Team Leadership
Customer Experience
Management
Training
Sales
Quality Assurance
Business Analysis
Customer Satisfaction
Vendor Management
Operations Management
Project Management
Visio
Cross Functional Team Leadership
Business Process Improvement
Sharepoint
Crm
Analysis
Microsoft Excel
Software Documentation
Troubleshooting
Technical Support
Performance Management
Change Management
Outsourcing
Customer Retention
Workforce Management
Bpo
Microsoft Office
Customer Service Management
Performance Metrics
Training and Development
Contact Center Management
Service Level Agreements
Calibration
Coaching and Mentoring
People Management
Service Delivery
Communication
Coaching
Business Strategy
Organizational Culture
Problem Solving
Business Process
Telecommunications
Team Management
Critical Thinking
Call Monitoring
Training
Complex Problem Solving
Communications
Analytical & Research
Flexibility/Adaptability/Managing Multiple Priorities
FAQs about Balraj Singh
What's the profession of Balraj Singh?
This professional's job is Call Center Manager
What are the profession of Balraj?
These person's professions are Executive and Manager
Where does Balraj Singh currently live?
Balraj Singh lives in Washington, DC.
Where did Balraj Singh work?
The professional worked at Crestwood Management, Utility Service Partners.
What education does Balraj Singh have?
Balraj studied at the Lakeland Community College from 2003 to 2005.
What languages does Balraj Singh speak?
Balraj Singh speaks English and Punjabi.
What is the industry that Balraj Singh worked in?
Balraj works in Outsourcing/Offshoring industry.
Are there any professional skills, that Balraj Singh has?
This person has such skills as Call Centers, Customer Service, Process Improvement, Team Building, Leadership, Team Leadership, Customer Experience, Management, Training, and Sales.