Anne Cruz is a skilled expert, that works in Zenoss main office of which is in 1. as a Senior Manager of Client Services from 2019. This person gained professional experience in more than 14 positions at various companies. Anne Cruz went to the Stanford University and received education there from 2013 to 2015. Anne has such professional qualifications as License 465115, License 1356855, and License 206802. Austin, Texas is the area, where the professional was known to live. The professional's phone number and email can be easily accessed through SoftwareOfficial by request.
Name variants:
Anna Cruz,
Hannah Cruz,
Susan Cruz
Last updated Jul 02, 2024
Contact Information
Last Update
Jul 5, 2022
Email
bl**@digitalmotorworks.com
Location
Austin, TX
Company
Zenoss
Workplace
Senior Manager of Client Services
Work History
Senior Manager of Client Services
11305 Four Points Dr #1, Austin, TX 78726
Zenoss works with the world's largest organizations to ensure their IT services and applications are always on. As the global leader in hybrid IT monitoring and analytics software, Zenoss pr...
from Apr 2019
Services Software Development Manager
11305 Four Points Dr #1, Austin, TX 78726
Manage a highly skilled team of Software Developers and Deployment Consultants
Provide services solutions roadmap, prioritization, and decision support.
Streamline processes for improved ...
Jan 2017 — Apr 2019
Client Services Manager
11305 Four Points Dr #1, Austin, TX 78726
Manage a highly skilled team of Project Managers, Architects, Developers, and Consultants
Streamline processes for improved Customer Experience
Collaborate with support, sales, engineerin...
Oct 2015 — Feb 2017
Senior Project Manager
11305 Four Points Dr #1, Austin, TX 78726
Understand customer business objectives and Zenoss capabilities to deliver
Work with Sales to gather requirements, scope efforts, and develop SOWs
Successfully manage services software de...
Apr 2015 — Oct 2015
Director, Business Process Excellence
1950 Hassell Rd, Hoffman Estates, IL 60169
Provide continuous business process improvement and actionable business information in order to drive innovation.
Led transition to Agility and promoted best practices.
Leverage innovativ...
Oct 2014 — Apr 2015
Director, Business Process Innovation
1950 Hassell Rd, Hoffman Estates, IL 60169
Created a BPM CoE to proactively evaluate business processes, drive business process innovation, and provided procedures for effective change management.
Created common BPM principles and ...
Oct 2012 — Sep 2014
Account Director and Program Manager
Austin, TX
Collaborated with 174 vendors, expertly described recently launched business model, and envisioned, planned, and operationalized process that captured 45 new partnerships.
Increased accoun...
2008 — Aug 2013
Manager, Client Services Pmo
Austin, TX
First to develop and assume PMO role.
Recognized inconsistent methods and inefficiencies of segmented project manager responsibilities and developed centralized, comprehensive plan to addr...
2009 — 2012
External Services Officer
14 Campus Blvd, Newtown Square, PA 19073
With over 2000 members in the Central Austin area, the Austin PMI chapter serves the project management community via monthly meetings, workshops, and opportunities for members to network. T...
2009 — 2010
Director of Marketing
14 Campus Blvd, Newtown Square, PA 19073
Controlled logo usage internally and externally by all organizations and individuals.
Advanced chapter image locally and regionally to project management professionals.
Advanced PM profes...
2007 — 2008
Project Manager Ii
Austin, TX
Championed complex Oracle upgrade across two continents by providing operational oversight and visibility. Identified risks, developed mitigations plans, and publicized accomplishments.
Ma...
Aug 2006 — Dec 2007
Production Project and Production Environment Manager
Austin, TX
Chaired change control board and controlled code release queue.
Provided organizational visibility to infrastructure changes and upgrades.
Provided decision support to team in Australia.
...
2005 — 2006
Technical Client Analyst | Customer Support Representative I
Austin, TX
2003 — 2004
Education
2013 — 2015
2013 — 2014
2011 — 2013
2012 — 2012
2011 — 2011
2011 — 2011
2008 — 2010
2008 — 2009
1999 — 2003
Occupations
Executive
Senior Manager
Leader
IT Professional
Information Technology Specialist
Software Manager
Software Developers
Operations Manager
Managers
IT Specialist
Skills
Program Management
Leadership
Business Process Improvement
Management
Pmp
Pmo
Change Management
Process Improvement
Team Building
Training
Vendor Management
Software Project Management
Sharepoint
Communication
Problem Solving
Six Sigma
Enterprise Software
Strategic Planning
Mentoring
Business Intelligence
Saas
Agile Project Management
Operations Management
Conflict Resolution
Collaboration
Design and Implement Pmo Structure
Program and Project Management
Performance Management
Contract Negotiation
Risk Management
Process Management
Pmo Design
Quality Assurance
Business Process Mapping
Business Process Management
Business Process Re Engineering
Outsourcing
Contract Management
Long Term Customer Relationships
Metrics
Template Building
Software Updates
Project Estimation
Business Process Design
Savvion
Lean Transformation
Ms Project
Facilitation
Minitab
Value Stream Mapping
FAQs about Anne Cruz
What is the main profession of Anne Cruz?
Anne Cruz is a Senior Manager of Client Services.
What are the profession of Anne Cruz?
These person's professions are Executive and Senior Manager
Where does Anne Cruz live?
The professional lives in Austin, Texas.
Does Anne have the email address?
bl**@digitalmotorworks.com is The professional's email address.
How many companies did Anne Cruz work at?
Anne Cruz worked at 14 jobs.
What education does Anne Cruz have?
Anne studied at the Stanford University from 2013 to 2015.
What are the certifications of Anne Cruz?
The professional received the following certifications: License 465115, License 1356855, License 206802, License Vil182258, and Stanford Certified Project Manager (Scpm).
What languages does Anne Cruz speak?
Anne Cruz speaks English, Cantonese, Mandarin, French, and Vietnamese.