Anna Gregory is a eficient expert, who works in Radial Inc as a Senior Manager Customer Service since 2016. This expert gained professional experience in more than seven positions at different companies. Anna Gregory went to the Winona State University and received education there from 2009 to 2010. This professional has such professional qualifications as Six Sigma White Belt, Six Sigma Yellow Belt, and Lean Six Sigma Green Belt Certification. Altoona, Wisconsin is the city, where this person was known to live. The person's email address and number can be easily accessed through this website by request.
Name variants:
Ann Gregory,
Anne Gregory,
Annette Gregory,
Anni Gregory,
Annie Gregory,
Nan Gregory,
Nancy Gregory,
Nancie Gregory,
Nance Gregory,
Nana Gregory,
Nanny Gregory,
Nanette Gregory,
Nannette Gregory,
Nina Gregory
Last updated Jul 02, 2024
Contact Information
Last Update
Jul 11, 2022
Email
ag**@radial.com
Location
Altoona, WI
Company
Radial Inc.
Workplace
Senior Manager Customer Service
Work History
Senior Manager Customer Service
Work collaboratively with the client to identify and implement process changes to improve efficiencies and promote customer satisfaction
Manage all aspects of customer service for an e-com...
from Oct 2016
Seasonal Leadership Trainer
Prepare material and facilitate a training class of seasonal leadership. Prepare new leadership to deliver a successful peak season and promote growth and success within their teams.
Sep 2014 — Oct 2015
Escalation Representative
Work to assist all customers in resolving escalated issues. Process all back-office work within specific timeframes given. Work to make suggestions to help promote best practice and sound bu...
Nov 2010 — Jul 2011
Customer Service Representative
Call center customer service. Provide outstanding customer service specific to client expectations. Strive to meet efficiency goals, while maintaining high customer satisfaction.
Oct 2010 — Nov 2010
Certified Nursing Assistant
1405 Truax Blvd, Eau Claire, WI 54703
Cared for elderly patients within the nursing home setting. Organized activities, and communicated with family members in regards to care.
May 2008 — Oct 2010
Manager and Cook and Waitress and Dishwasher
875 Prospect St, San Diego, CA
Managed the day to day operations of the company. From scheduling, to calculating the till, to closing the business, tasks were picked up wherever needed. Worked continuously managing a team...
Sep 2004 — Oct 2010
Education
2009 — 2010
2007 — 2009
Occupations
Executive
Senior Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Counselor
Sport Trainer
Sports Trainer
Customer Service Supervisor
Operations Manager
Advisor
Sports Trainers
Supervisors
Skills
Management
Leadership
Customer Experience
Customer Satisfaction
Call Centers
Process Improvement
Customer Service
E Commerce
Team Management
Project Management
Coaching
Team Building
Team Leadership
Business Process Improvement
Training
Crm
Analytics
Microsoft Office
Customer Relationship Management
Workforce Management
Customer Retention
Employee Relations
Employee Engagement
Social Media Communications
Conflict Management
Verbal De Escalation
Project Planning
FAQs about Anna Gregory
What is the main profession of Anna Gregory?
This professional's job is Senior Manager Customer Service
What jobs is Anna Gregory a professional at?
The expert is proficient at such jobs as Executive and Senior Manager.
Where is Anna Gregory currently located?
The professional is located in Altoona, Wisconsin.
Does the professional have the email address?
ag**@radial.com is Anna Gregory's email address.
Where did Anna Gregory work?
The expert worked at Radial Inc., Radial Inc..
Where has Anna Gregory studied?
Anna studied at the Winona State University from 2009 to 2010.
What are the certifications of Anna Gregory?
The expert received the following certifications: Six Sigma White Belt, Six Sigma Yellow Belt, Lean Six Sigma Green Belt Certification, Aveta Business Institute, Ebay Enterprise, and Global Lean Sigma.
What languages does Anna Gregory speak?
Anna Gregory speaks German.