Angela Garfinkel

Featured break-out session speaker at the American Association of Inside Sales Professionals' Leadership Conference in Chicago, April 8-9, 2014. Shared experiences and knowledge about lever...

Provided key input to the Direct Marketing Association regarding current issues impacting telemarketing.

As Vice Chair of the DMA Teleservices Council, Angela works with a group of 15 operating council members to execute the operating council's mission: to serve the teleservices segment of the ...

Quality Telemanagement is the solution for companies that use outsourced telemarketing or call centers but don't want the day to day responsibility for managing their vendor partners. Qualit...

Responsible for all aspects of leading a mid-sized inbound and outbound telemarketing operation, including sales, client services, I.T. management, performance management, and profit managem...

Responsible for creating and executing marketing and events for the PACE Midwest Chapter (customer engagement and call center organization).

Managed day to day operations for telemarketing call center based out of Nebraska. Responsible for growing a profitable operation.

Managed telemarketing operations for a small midwest-based call center.

Conducted call center training, call center quality assurance, call center supervision, call center monitoring, telemarketing training, telemarketing quality assurance, telemarketing supervi...