Andrew Prather

Service Management at Dell

Andrew Prather is a skilled expert, working in Seton Healthcare Family / Dell as a Service Management from 2013. Andrew Prather has earned professional experience in more than seven positions at different companies. Andrew Prather went to the University of Houston-Clear Lake and got education from 1993 to 1995. Andrew has such professional qualifications as ITIL Foundation. Austin, Texas is the city, where the professional was known to be situated. This person's phone and email can be easily accessed through SoftwareOfficial on demand.
Name variants:
Andru Prather, Andy Prather, Drew Prather
Last updated Jul 02, 2024

Contact Information

Last Update
Jan 29, 2016
Location
Austin, TX
Company

Workplace

Dell
Service Management

Round Rock, TX

Industry

Information Technology and Services

Work History

Service Management

Seton Healthcare Family / Dell
from Apr 2013

Delivery Management Team

Delivery Management Team Key escalation person for sensitive or high visibility issues Driving IS escalations crossing multiple towers to resolution Process and procedure development for IS...
from Sep 2011

Desktop Operations Manager

Lead a team of over 40 Desktop and Service Desk staff to attain operational, service and financial goals Mentored up and coming leaders within the organization to align a fluid succession pl...
May 2006 — Aug 2011

Network Manager

•Improved Network and PC reliability, interfacing with all levels of management •Managed security and badging system for Thermo and other tenants to ensure compliance and proper access to al...
Jan 2004 — Feb 2006

Director of Information Systems

•70% Travel to support IT infrastructure for 8 subsidiaries and their branch offices •Supported over 300 PC & 27 Servers, as well as routers, phone systems, etc. •Liable for all data an...
Jun 1997 — May 2003

Customer Support & Network Director

•In charge of all local Networking and PC needs •Designed and implemented document imaging software and hardware •Managed all customer support needs
Nov 1996 — Dec 1997

International Operations Administrator (Phoenix Data Net)

•Led design, negotiations, provisioning and installation of earth stations in Houston, Venezuela, & Panama to provide internet services to those countries •Responsible for customer sati...
May 1995 — Nov 1996

Occupations

IT Professional
Information Technology Specialist
IT Specialist

Skills

Citrix
Cisco
VPN
SQL
Customer Service
Project Management
Cisco Technologies
Foundation Certified
Texas Notary

FAQs about Andrew Prather

What is the main profession of Andrew Prather?

Andrew is a Service Management at Dell.

What jobs is Andrew a professional at?

The expert is proficient at such jobs as IT Professional and Information Technology Specialist.

Where does Andrew Prather live?

Austin, Texas is the place where Andrew Prather currently lives

Where did Andrew Prather work?

Andrew Prather worked at Seton Healthcare Family / Dell, Seton Healthcare Family / Dell.

Where has Andrew Prather studied?

Andrew studied at the University of Houston-Clear Lake from 1993 to 1995.

Are there any certifications Andrew Prather has?

Andrew received the following certifications: ITIL Foundation.

What is the industry that Andrew Prather worked in?

This person works in Information Technology and Services industry.

Are there any professional skills, that Andrew Prather has?

Andrew Prather has the following skills: Citrix, Cisco, VPN, SQL, Customer Service, Project Management, Cisco Technologies, Foundation Certified, and Texas Notary.
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