Andrew Oakden is a qualified expert, who works in Leopard Software Solutions as a Systems Support Team Leader since 2014. This person gained professional experience in more than five positions at various companies. Andrew Oakden went to the The Open University and was studying from 2008. Andrew has such professional qualifications as Itil® Foundation Certificate In It Service Management. Des Moines, Iowa is the city, where this professional was lastly known to be situated. Andrew's phone and email are accessed through this website on demand.
Name variants:
Andru Oakden,
Andy Oakden,
Drew Oakden
Last updated Jul 02, 2024
Contact Information
Last Update
Jul 11, 2022
Email
ao**@brookfieldrose.co.uk
Location
Des Moines, IA
Company
Leopard Software Solutions
Workplace
Systems Support Team Leader
Work History
Systems Support Team Leader
Ensure all incident calls and service requests are resolved or completed in a timely to the internal staff member’s satisfaction.
Provision of 1st and 2nd line support of the desktop infra...
Jun 2014 — Jan 2015
Desktop Team Leader
Primary escalation point for any issues that affected the service provision by the onsite team and responsible for the onsite team’s performance to deliver to the contracted SLA’s
Provisio...
Oct 2005 — Sep 2010
Desktop Support Technician
Installation, maintenance, development and refinement of the Authority’s desktop, server and network infrastructure
Provision of 1st and 2nd line support of customer’s desktop infrastructu...
Apr 2003 — Oct 2005
Desktop and Network Development and Support Officer
Installation, maintenance, development and refinement of the Authority’s desktop, server and network infrastructure
Provision of 1st and 2nd line support of customer’s desktop infrastructu...
Jun 1990 — Apr 2003
Education
from 2008
1993 — 1995
1990 — 1992
1986 — 1988
Occupations
Executive
Team Leader
IT Professional
Computer Network Professional
Information Technology Specialist
Operations Manager
Network Administrator
IT Specialist
Skills
Training
Performance Management
Team Leadership
Service Delivery
Itil
It Service Management
Active Directory
Technical Support
Windows Server
Sla
Kpi Reports
Desktop Support Management
Windows Xp
Windows 7
Windows 8
FAQs about Andrew Oakden
What is the main profession of Andrew Oakden?
This professional's job is Information Technology And Services
What jobs is Andrew Oakden proficient at at?
The expert is a professional Executive and Team Leader jobs.
Where does Andrew Oakden live?
Des Moines, Iowa is the place where Andrew Oakden lives
Does the expert have the email address?
ao**@brookfieldrose.co.uk is Andrew Oakden's email address.
Where did Andrew Oakden work?
This expert worked at Leopard Software Solutions, Northgate Information Solutions.
What education does Andrew Oakden have?
Andrew studied at the Open University from 2008.
Are there any certifications Andrew Oakden has?
Andrew Oakden received the following certifications: Itil® Foundation Certificate In It Service Management.
What are special skills of Andrew Oakden?
Andrew Oakden has skills in the following areas: Training, Performance Management, Team Leadership, Service Delivery, Itil, It Service Management, Active Directory, Technical Support, Windows Server, and Sla.