Andrew Hill is a qualified professional, that works in CenturyLink as a Center Manager, Sales and Care from 2012. Andrew gained professional experience in more than seven positions at various companies. Andrew Hill went to the Brigham Young University and was studying. Lehi, Utah is the city, where this person was known to be situated. This expert's email address and number can be accessed through SoftwareOfficial on demand.
Name variants:
Andru Hill,
Andy Hill,
Drew Hill
Last updated Jul 01, 2024
Contact Information
Last Update
Jul 4, 2022
Email
hi**@gmail.com, hi**@gmail.com, aa**@blinkss.com
Location
Lehi, UT
Company
CenturyLink
Workplace
Center Manager, Sales and Care
Work History
Center Manager, Sales and Care
Greater Salt Lake City Area
Manage Inbound Sales and Care operations for Mountain Region by providing both strategic and tactical direction, guiding day-to-day management of call center operations and driving sales, se...
from May 2012
Vice President, Sales and Operations
Greater Salt Lake City Area
Created start-up call center that assists business owners in navigating lending guidelines to secure business funding. Responsibilities included; sales, profitability, customer relations, pr...
Dec 2011 — Mar 2012
Director, Call Center Operations
Greater Salt Lake City Area
Responsible for overall call center management for multiple locations and brands handling over 85,000 inbound and 350,000 outbound calls monthly. Led Sales, Client Retention, Lead Monetizati...
Dec 2005 — Nov 2011
Manager, Operations
Greater Salt Lake City Area
Transitioned call center from selling consumer credit counseling for a single company to various financial products and services and lead generation for multiple companies. Led a team of sev...
Apr 2003 — Dec 2005
Area Manager, Marketing Services
West Valley, Utah
Managed 130+ outbound call center staff in transferring financial obligations to company. Designed performance evaluation standards for each level of employee in division. Designed and imple...
Oct 2002 — Feb 2003
Administrative Operations Analyst
West Valley, Utah
Managed $77MM profit & loss with responsibility for planning, forecasting, and budgeting. Analyzed monthly financial and operational results to identify variances, risks, opportunities a...
Apr 2001 — Oct 2002
Area Manager, Quality & Compliance
West Valley, Utah
Responsible for ensuring center quality and compliance to federal rules, regulations, company policies, and procedures. Designed, distributed, and trained center on sales process, conversati...
Aug 1999 — Apr 2001
Occupations
Executive
Co-Founder
Manager
Sales Specialist
Agent
Writer
Promoter
Vice President
Customer Relations
Founder
Chief Executive
Operations Manager
Sales Representative
Skills
Crm
Leadership
Management
Call Center
Sales Management
Strategy
Start Ups
Training
Operations Management
Call Centers
Lead Generation
Sales Process
Team Building
Marketing
Customer Retention
Customer Service
Customer Satisfaction
Sales
Team Leadership
Sales Operations
Employee Management
Budgets
Marketing Strategy
Market Research
Change Management
Performance Management
Strategic Leadership
Mandarin
Process Improvement
Business Process Improvement
Forecasting
Strategic Planning
Analysis
Customer Relationship Management
Human Resources
Selling
Public Speaking
Consumer Debt
Quality Assurance
Product Development
Debt Management
Client Education
Contact Centers