Andrew Conrad is a qualified professional, working in Att main office of which is in 104. as a Associate Director Project Management Digital Engagement since 2014. This person gained professional experience in more than eight positions at various companies. Andrew Conrad went to the University of Nebraska at Kearney and received education from 1995 to 1999. Rome, Georgia is the area, where this person was known to live. Andrew's phone and email can be accessed through SoftwareOfficial by request.
Name variants:
Andru Conrad,
Andy Conrad,
Drew Conrad
Last updated Jul 01, 2024
Contact Information
Last Update
Jul 14, 2022
Email
ac**@att.com
Location
Rome, GA
Company
Att
Workplace
Associate Director Project Management Digital Engagement
Work History
Associate Director Project Management Digital Engagement
208 south Akard St, Dallas, TX 75202
In this role, I managed a team of Product Owners working within the Digital Engagement (Social Media and Chat space) of AT&T. Product ownership within the Consumer Digitial space included: A...
Jan 2014 — Mar 2019
Senior Project Manager
208 south Akard St, Dallas, TX 75202
Product Ownership for the National Sales and Service team, managing device and system launches. Devices included AT&T's premier devices; iPhones and iPads.
May 2008 — Jan 2014
Customer Service Team Manager
208 south Akard St, Dallas, TX 75202
Managed the day-to-day operations of 15 – 18 Collections representatives, including performance management, progressive discipline, and project management.
May 2006 — May 2008
Transition Manager and Agent
208 south Akard St, Dallas, TX 75202
Credit and Activations Collections
Oct 2004 — Apr 2006
High Speed Data Lead
400 Atlantic St, Stamford, CT 06901
High Speed Data Lead for Nebraska Operations
Jan 1999 — Jul 2003
High Speed Data
2584 south Horseshoe Dr, Naples, FL 34104
Cable USA was purchased by Charter.
Jan 1999 — Jul 2003
Education
1995 — 1999
Occupations
Executive
Vice President
Deputy Director
Produce Manager
Artist
Entertainment Professional
Senior Project Manager
Government Official
Premier
Chief Executive
Deputy Manager
Production Manager
Entertainer
Senior Manager
Operations Manager
Government Service Executive
Skills
Telecommunications
Call Centers
Management
Team Leadership
Project Management
Performance Management
Team Building
Customer Service
Vendor Management
Coaching
Process Improvement
Call Center
Artificial Intelligence
Natural Language Processing
Virtual Assistant
Microsoft Office
Training
Leadership
Wireless
Contact Centers
Interviewing
Progressive Discipline
Public Speaking
Windows
Supervisory Skills
Project Planning
Customer Relations
Planning
Employee Relations
Cross Functional Team Leadership
Program Management
Customer Experience
Customer Satisfaction
Mobile Devices
Virtual Assistance
Artificial Intelligence
Product Management