Andrea Moore is a high-skilled expert, working in Merkle main office of which is in 268. as a Operations Analyst from 2011. Andrea gained professional experience in more than six positions at various companies. Andrea Moore went to the University of Scranton and got education from 2012. Columbia, Maryland is the city, where this expert was lastly known to be living. This person's phone and email can be accessed through SoftwareOfficial on demand.
Name variants:
Andy Moore
Last updated Jul 02, 2024
Contact Information
Last Update
Jul 10, 2022
Email
am**@yahoo.com, am**@merkleinc.com
Location
Columbia, MD
Company
Workplace
Operations Analyst
Columbia, MD
Industry
Marketing and Advertising, Management Consulting Services
Colleagues
Work History
Operations Analyst
Columbia, md
Provide web application and server support.
Support SQL, Unica, Netezza, and Tidal.
Create a documentation manual for new employees.
Contact client during server downtime or network failu...
from Dec 2011
Senior Product Support Analyst (Tier II)
E-mail and phone based troubleshooting for software related issues. Provide solutions for Levels I, II, and III. Interview prospective employees for Product support levels II and III. Pro...
Nov 2006 — Jul 2011
Teacher
200 east North Ave, Baltimore, MD 21202
Great Kids, Great Schools - Baltimore City Public Schools.
from Aug 2006
Product Support Analyst (Tier II)
Provided constant customer satisfaction by identifying and resolving client issues via phone, email, IP, or Webex Meeting. Troubleshooted Oracle and SQL related issues. Conducted extensive...
Oct 2005 — Nov 2006
Technical Support Person
Assisted Child Study Team by scheduling meetings, contacting parents, and keeping all student records organized and updated. Input confidential information into SETS application. Created t...
Sep 2004 — Oct 2005
Customer Service Representative
Checked towers in and out through the Alcatraz registry and Siebel systems. Assisted clients with information on hardware and software related issues. Ordered software and hardware items t...
Apr 2002 — May 2004
Education
from 2012
2002 — 2006
Occupations
Analyst
IT Professional
Computer Software Professional
Analysts
Software Developers
Skills
Sap
Analysis
Customer Service
Databases
End User Training
Erp
Hands on Training
Iis
Microsoft Office
Microsoft Sql Server
Operating Systems
Sql
Business Process