Andrea Jackson

Senior Manager Customer Service Strategy and Ops - Care Analytics

Andrea Jackson is a skilled expert, working in Comcast Cable on the position of Senior Manager Customer Service Strategy and Ops - Care Analytics since 2020. Andrea Jackson has earned professional experience in more than 21 positions at different companies. Andrea Jackson went to the Argosy University and got education there from 2004 to 2010. Hartford, Connecticut is the area, where this expert was known to be living. This person's contacts are easily accessed through SoftwareOfficial on demand.
Name variants:
Andy Jackson
Last updated Jul 01, 2024

Contact Information

Last Update
Sep 12, 2013
Email
a.**@comcast.net, an**@comcast.com, an**@cable.comcast.com
Location
Hartford, CT
Company

Workplace

Senior Manager Customer Service Strategy and Ops - Care Analytics

Pembroke, MA

Industry

Cable/Pay Television Service

Work History

Senior Manager Customer Service Strategy and Ops - Care Analytics

from Apr 2020

Senior Manager Business Intelligence and Analytics

Philadelphia, PA
Strategic Business & Organizational Planning Project Design, Execution & Management Business Process Analysis & Automation Business Intelligence Roadmap & Strategy Data Modeling & Predi...
from Mar 2014

Director of Business Operations and Interim Executive Director

Interim Executive Director throughout 2016 during Founding President s protracted illness and subsequent death. Provided property management oversight of commercial real estate portfolio ...
Nov 2013 — May 2017

Manager Business Intelligence and Analytics

Philadelphia, PA
from Jan 2012

Sales and Servcice Rep

Flushing, NY
Jul 2011 — Dec 2011

Contact Representative

Nashville, TN
Jan 2011 — Apr 2011

Substitute Teacher

from Sep 2010

Administrative Manager

Managed daily operational aspects of procurement with a budget of $19 million Supervised more than 40 compliance reports in accordance with Department of Labor standards Implemented and m...
Nov 2008 — Oct 2012

Complaint Screening Analyst

Nashville, TN
Nov 2007 — Jul 2008

Customer Care Supervisor

Philadelphia, PA
Apr 2007 — May 2008

Director and Executive Recruiter

4601 Wilshire Blvd SUITE 225, Los Angeles, CA 90010
Managed daily operation for the consulting division of boutique executive search firm including new business development, recruitment and placement. Recruited and coached finance and accou...
Jan 2006 — Aug 2008

Financial Analyst Consultant

11444 west Olympic Blvd, Los Angeles, CA 90035
Apr 2005 — Oct 2005

Business Operations Team Leader

Nov 2004 — Dec 2006

Engineering Assistant

301e Marquardt Dr, Wheeling, IL 60090
Mar 2004 — Sep 2004

Controller

801 south Grand Ave SUITE 775, Los Angeles, CA 90017
Managed day-to-day operations, accounting and financial aspects of local economic development nonprofit organization. Oversaw securing and and stabilizing information technology and comput...
Jan 2004 — Oct 2004

Business Operations Manager

Philadelphia, PA
Led 35 member operations team Managed three product lines Established metric and key performance indicators
Mar 2001 — Feb 2003

Supervisor Customer Contact Center

Sep 2000 — Sep 2003

Customer Account Executive

Nashville, TN
Aug 2000 — Apr 2003

Financial Analyst and Metpro.biz Associate

202 west 1St St, Los Angeles, CA 90012
Managed development of operational plans for Advertising, Editorial and Legal with total annual budget of $170 million
1999 — 2000

Budget and Risk Management Assistant

1200 Getty Center Dr, Los Angeles, CA 90049
Aug 1988 — Jun 1997

Customer Care Manager

Education

M.A. in Professional Counseling

Nashville, TN
Jan 2004 — Jan 2010

B.A. in English and Psychology

Nashville, TN
Jan 1997 — Jan 2004
1983 — 1986

Occupations

Executive
Manager
Operations Manager

Skills

Microsoft Windows
Linux
Ibm Cognos 10.1.1
Avaya
Icoms
Csg Nt Acsr
Sap
Ms Word Office Suite
Toad For Analysts 2.7
Hyperion
Performance Management
Microsoft Word
Management
Analytics
Business Intelligence
Telecommunications
Call Centers
Cross Functional Team Leadership
Customer Experience
Voip
Vendor Management
Team Building
Team Leadership
Leadership
Broadband
Customer Retention
Process Improvement
Training
Customer Satisfaction
Contact Centers
Recruiting
Fundraising
Public Speaking
Microsoft Office
Budgets
Program Management
Event Planning
Research
Microsoft Excel
Nonprofits
Non Profits
Program Development
Customer Service
Community Outreach
Volunteer Management
Leadership Development
Organizational Development
Budgeting
Economic Development
Public Policy
Local Government
Nonprofit Management
Business Process Improvement
Community Development

FAQs about Andrea Jackson

What is the profession of Andrea Jackson?

This professional's job is Senior Manager Customer Service Strategy and Ops - Care Analytics

What are the profession of Andrea Jackson?

These person's professions are Executive and Manager

Where is Andrea Jackson currently located?

Andrea Jackson is located in Hartford, Connecticut.

Does the professional have the email address?

a.**@comcast.net and an**@comcast.com is Andrea Jackson's email address.

How many companies did Andrea Jackson work at?

Andrea Jackson worked at 21 jobs.

What education does Andrea Jackson have?

Andrea studied at the Argosy University from 2004 to 2010.

What languages does Andrea Jackson speak?

Andrea Jackson speaks German, English, and French.

Are there any special industries, that Andrea Jackson is connected to?

This professional works in Telecommunications industry.
Login