Andrea Doiron is a highly qualified professional, who works in West Interactive as a Interactive Product Manager since 2011. Andrea gained professional experience in more than ten positions at various companies. Andrea Doiron went to the Havre High School and received education from 1992 to 1996. This professional has professional qualifications: Product Management Pragmatic Marketing Framework. Omaha, Nebraska is the city, where the professional was lastly known to be settled. The professional's e-mail and phone are easily accessed through SoftwareOfficial by request.
Name variants:
Andy Doiron
Last updated Jul 01, 2024
Contact Information
Last Update
Jul 9, 2022
Email
aa**@west.com, ad**@paypal.com
Location
Omaha, NE
Company
West Interactive Corp
Workplace
Interactive Product Manager
Work History
Interactive Product Manager
Greater Omaha Area
Platform as a Service IVR
Customer Portal Technology
Business Intelligence & Big Data
Design custom integrated hosted solutions using select West offered services and call center softw...
Jul 2011 — Apr 2013
Associate Product Manager
Greater Omaha Area
Hosted Contact Center Solutions
Design custom integrated hosted solutions using select West offered services and call center software
Assess market demand to identify product gaps with mo...
Jan 2008 — Jul 2011
Product Development Manager
Greater Omaha Area
Integrated Contact Center Solutions for Remote Agents
Design custom integrated hosted solutions using select West offered services and call center software
Assess market demand to identif...
Jun 2007 — Jan 2008
Functional Project Manager
Greater Omaha Area
Designed, built and implemented an integrated commercial solution that supports a business model unique to Multi-level Marketing companies and Direct Telemarketing
Managed all project ta...
Jan 2007 — Jun 2007
Product Development Analyst
Greater Omaha Area
Diagnosed issues and design solutions in the Spectrum workforce management (WFM) product
Developed prototype features for software
Conducted market analysis to measure competing prod...
Jun 2005 — Jan 2007
Technical Analyst
Greater Omaha Area
Developed business cases and design documents for WFM system
Defined business requirements for the product as the WFM subject matter expert (SME)
Developed workflows for software devel...
Mar 2004 — Jun 2005
Workforce Scheduling Manager
Spokane, Washington Area
Directed WFM and forecasting for five call centers, 700+ outbound and inbound agents.
Managed capacity planning, business placement, labor cost management
Lead product development ef...
Dec 2003 — Mar 2004
Sr Forecasting & Command Center Manager
Spokane, Washington Area
Managed all aspects of forecasting for inbound clients and inventory for outbound clients
Worked with clients directly to manage risks and promoted opportunities for growth
Lead the de...
May 2000 — Dec 2003
Education
1992 — 1996
Occupations
Executive
Produce Manager
Business Intelligence Professional
Writer
Author
Supporting Member
Production Manager
Business Consultant
Advisor
Team Member
Skills
Ivr
Call Centers
Product Management
Management
Workforce Management
Vendor Management
Sdlc
Enterprise Software
Telecommunications
Business Process
Business Intelligence
Software Development
Strategic Partnerships
Product Development
Saas
Call Routing
Customer Experience
Integration
Customer Satisfaction
Voip
Crm
Cross Functional Team Leadership
Go To Market Strategy
Trend Analysis
Analysis
Iterative Design
Business Analysis
Pre Sales
Predictive Dialers
Sip
Mobile Devices
Forecasting
Unified Communications
Product Lifecycle Management
Product Requirements
Requirements Gathering
Outsourcing
Solution Selling
Gap Analysis
Identifying Client Needs
User Experience
Human Factors
Love To Cook
Cocktails
Software Project Management
Product Marketing
Acd
Analytics
Cti
Speech Recognition
FAQs about Andrea Doiron
What is the main profession of Andrea Doiron?
This professional's job is Mom
What are the profession of The professional?
These person's professions are Executive and Produce Manager
Where does Andrea Doiron live?
Omaha, Nebraska is the place where Andrea Doiron currently lives
Does the professional have the email address?
aa**@west.com and ad**@paypal.com is The expert's email address.
Where did Andrea Doiron work?
Andrea worked at West Interactive Corp, West Interactive.
What education does Andrea Doiron have?
Andrea studied at the Havre High School from 1992 to 1996.
What are the certifications of Andrea Doiron?
The expert received the following certifications: Product Management Pragmatic Marketing Framework.
What is the industry that Andrea Doiron worked in?
Andrea works in Internet industry.