Amy Bullan is a highly qualified expert, that works in Monoprice main office of which is in 258. as a Customer Service Manager since 2010. This person has earned professional experience in more than five positions at various companies. Amy Bullan went to the California State University-Long Beach and received education there from 1986 to 1991. Los Angeles, California is the city, where this professional was lastly known to live. The person's phone and email can be accessed through this website on demand.
Name variants:
Aimee Bullan,
Amie Bullan
Last updated Jun 26, 2024
Workplace
Colleagues
Work History
Customer Service Manager
Rancho Cucamonga, California
Oversee the daily operations of two departments, Customer Service and Returns, in a busy e-commerce company. Responsible for overall productivity and quality of 7 teams; including phones, l...
from Dec 2010
Director of Customer Service
Oversee the daily operations of a customer service team. Delegate workload as needed to meet our customer’s needs. Work with other Directors to leverage knowledge and ensure effective team...
2010 — 2010
Sr. Support Center Manager
• Created new survey process to identify agent satisfaction levels; achieved an overall satisfaction rate of 87%.
• Implemented an employee morale boost program that contributed to a reduc...
Mar 1997 — Jul 2009
Laboratory Coordinator
• Managed the daily operation and staffing of the Customer Service team.
• Trained staff members and monitored growth by spot-checking calls which resulted in an increased quality score f...
Jun 1992 — Feb 1997
Medical Biller
Sent bills to insurance companies for medical services rendered. Followed up on payments received.
General front office duties ie. taking phone calls, making appointments, filing. Assiste...
Jun 1986 — Jun 1992
Education
Occupations
Sales Specialist
Counter Manager
Engineer
Customer Service
Client Service Officer
Health Specialist
Registered Medical Assistant
HR Specialist
Human Resources Specialist
Executive
Manager
IT Professional
SalesForce Administrator
Computer Network Professional
Supplier
Director
Speaker
Guide
Sales Representative
Medical Support Assistant
Healthcare Support
Recruitment
Operations Manager
Database Administration Professional
Database Administrator
Network Administrator
Services Professional
Spokesperson
Representative
Tour Guide
Skills
Customer Service
Training
Process Improvement
Call Center
Outlook
Salesforce.com
Call Centers
Technical Support
E-commerce
Microsoft Office
Employee Relations
B2B
FAQs about Amy Bullan
What is the profession of Amy Bullan?
This professional's job is Customer Service Manager
What jobs is Amy a professional at?
Amy Bullan is proficient at such jobs as Sales Specialist and Counter Manager.
Where is Amy Bullan currently located?
Amy is currently located in Los Angeles, California.
Where did Amy Bullan work?
Amy Bullan worked at Monoprice, EDCO Disposal Services.
What education does Amy Bullan have?
Amy studied at the California State University-Long Beach from 1986 to 1991.
Are there any awards Amy Bullan ever received?
Amy received awards and these awards are: Good Hands Award Ambassador of the Year - awarded twice Team Player Award.
Are there any special industries, that Amy Bullan is connected to?
This person works in Consumer Electronics industry.
Are there any special skills, that Amy Bullan has?
This professional has skills in the following areas: Customer Service, Training, Process Improvement, Call Center, Outlook, Salesforce.com, Call Centers, Technical Support, E-commerce, and Microsoft Office.