Amit Nandy is a eficient expert, working in Amazon main office of which is in 77. on the position of Senior Product Manager - Physical Stores from 2019. Amit Nandy gained professional experience in more than eight positions at various companies. Amit Nandy went to the Svkm's Narsee Monjee Institute of Management Studies (Nmims) and received education there from 2007 to 2010. Amit Nandy has such professional qualifications as Hdi Certified Support Center Manager, Copc Registered Co-Ordinator, and Six Sigma Green Belt Certified. Seattle, Washington is the city, where this person was known to settle. Their email address and number can be easily accessed through SoftwareOfficial on demand.
Name variants:
Amit Nandy
Last updated Jun 30, 2024
Contact Information
Workplace
Senior Product Manager - Physical Stores
Lakeland, FL
Industry
Industrial Buildings and Warehouses
Colleagues
Work History
Manager - Sales Operation and Startegy
Sunnyvale, CA
Head of customer support operations, inbound sales lead gen and outbound upsell function for Yahoo! Small Business enterprise customers in India
Transformed the overall CS operation to mat...
Aug 2010 — Apr 2014
Operations Manager - Customer Service and Cross Sell
Handled four teams of 60+ employees split between inbound customer services, supervisory gate, disputes line, including 4 team leaders & 2 quality analysts
Responsibility included - meetin...
Jan 2008 — Jul 2010
Team Manager - Retention and Inside Sales
Handled two teams of 28+ employees split between inbound and outbound retention team and telesales, including 3 sales coaches
Was responsible for ensuring maximum motivation while driving ...
Jan 2006 — Dec 2007
Team Leader - Customer Service
Handled a team of 12- 14 members providing support for credit cards and establishing cross-sell opportunities
Provided necessary support and feedback to improve individual performance metr...
Dec 2004 — Dec 2005
Team Leader - Inside Sales
3285 Northwood Cir, Eagan, MN 55121
Handled 15 OB sales staff selling telecom & DTH products in UK and US region
Was responsible for meeting sales & other performance target
Jun 2003 — Dec 2004
Process Trainer: Technician Support
3285 Northwood Cir, Eagan, MN 55121
Imparted product training to new staff, have regular interaction with ops & client on identifying training need
Was focused on metrics like training quality & early attrition and provided ...
Oct 2002 — May 2003
Web Chat Customer Service Representative
3285 Northwood Cir, Eagan, MN 55121
Feb 2001 — Oct 2002
Education
1999 — 2000
Occupations
Executive
Produce Manager
Manager
Sales Specialist
Sales Lead Generation Expert
Production Manager
Operations Manager
Sales Engineering Specialist
Sales Engineer
Skills
Operations Management
Six Sigma
Process Engineering
Customer Service
Customer Satisfaction
Contact Center Operations
Service Delivery
Process Improvement
Bpo
Vendor Management
Team Management
Management
Strategy
Product Management
Business Analysis
Leadership
Business Process Improvement
Call Centers
Cross Functional Team Leadership
Business Development
Training
Team Leadership
Customer Experience
Project Management
Sales
Crm
Outsourcing
Change Management
Analytics
Business Strategy
Program Management
Customer Retention
Account Management
Performance Management
Customer Relationship Management
Business Process Outsourcing
FAQs about Amit Nandy
What's the main profession of Amit Nandy?
The expert is a Senior Product Manager - Physical Stores.
What jobs is Amit a professional at?
Amit is a professional Executive and Produce Manager jobs.
Where is Amit Nandy located?
The professional is currently located in Seattle, Washington.
What is Amit's email?
The professional's email is na**@gmail.com.
How many companies did Amit Nandy work at?
The professional worked at eight jobs.
What education does Amit Nandy have?
Amit studied at the Svkm's Narsee Monjee Institute of Management Studies (Nmims) from 2007 to 2010.
Are there any certifications Amit Nandy has?
The professional received the following certifications: Hdi Certified Support Center Manager, Copc Registered Co-Ordinator, Six Sigma Green Belt Certified, Accelarated Development Program, and Bangalore.
What is professional industry that Amit Nandy is connected to?
This professional works in Internet industry.