With work experience over 20 years, Allison is now working at ethosIQ as a Operations Director. Allison received his education from 2003 to 2005 at the University of Phoenix. This person lives in Dallas, Texas. To contact Allison, you can look for their phone number or e-mail or find additional information by requesting access to Allison's further details on this webpage.
Name variants:
Alison Baum
Last updated Jun 28, 2024
Workplace
Operations Director
Houston, TX
Industry
Information Services, Information Retrieval Services
Colleagues
Work History
Operations Director
Dallas/Fort Worth Area
My role as Operations Director at ethosIQ covers a wide range of responsibilities. In addition to my operations role, I also provide consulting services in the contact center industry.
Resou...
from Dec 2012
Sr Level Manager, Systems Integrations
BUSINESS SKILLS
BUSINESS DEVELOPMENT
- Liaise with account managers and solutions engineers worldwide to evaluate customer/prospect business needs with third-party vendors and determine feas...
Sep 1998 — Nov 2012
Customer Support Anaylst
CUSTOMER SUPPORT ANALYST
Provided troubleshooting of Sybase SQL systems and phone support of company-produced software, helping clients install new versions of software. Wrote small sequels...
May 1998 — Sep 1998
Customer Support Anaylst
CUSTOMER SUPPORT ANALYST
Pre-installed administration process for Microsoft Exchange/Outlook and these launched systems on computers throughout the hospital and medical school. Supported Mi...
Jan 1998 — May 1998
Customer Support Anaylst
CUSTOMER SUPPORT ANALYST
Provided support for company-produced software for Louisiana Clerks of Court. Traveled to client sites to install, upgrade and train software. Analyzed COBOL code t...
Dec 1996 — Dec 1997
Education
2003 — 2005
1992 — 1996
Occupations
Executive
Director of Operations
Chief Executive Officer
Financial Director
Technology Director
IT Professional
Computer Software Professional
Manager
Managers
Sales Specialist
Supplier
Project Managers
Engineer
Customer Service
Client Service Officer
Team Member
Speaker
Unix Administrator
C++ Developer
Cobol Developer
Operations Manager
Corporate Executive
Chief Executive
Financial Officer
Financial Manager
Technology Manager
Technical Managers
Software Developers
Services Professional
Sales Representative
Spokesperson
Representative
Systems Administrator
Computer Systems Administrator
Software Developer
Skills
Call Center
Contact Centers
Call Logging
Workforce Management
CTI
ACD
Genesys
Avaya
IVR
Telecommunications
Integration
Unix
Professional Services
Process Improvement
Agile Methodologies
Business Process
Management
Troubleshooting
Technical Support
Enterprise Software
Customer Experience
Leadership
Vendor Management
Business Analysis
Call Centers
SQL
Telephony
CRM
FAQs about Allison Baum
What's the main profession of Allison Baum?
This professional's job is Operations Director
What jobs is Allison Baum proficient at at?
Allison is proficient at Executive and Director of Operations jobs.
Where is Allison Baum currently located?
Allison is currently located in Dallas, Texas.
Where did Allison Baum work?
This expert worked at ethosIQ, NICE Systems.
What education does Allison Baum have?
Allison studied at the University of Phoenix from 2003 to 2005.
Are there any professional industries Allison Baum is connected to?
Allison Baum works in Computer Software industry.
What are professional skills of Allison Baum?
Allison has the following skills: Call Center, Contact Centers, Call Logging, Workforce Management, CTI, ACD, Genesys, Avaya, IVR, Telecommunications, Integration, Unix, and Professional Services.