Alicha White Kocher is a eficient expert, working in Cdk Global main office of which is in 10. as a Infrastructure Business Partner from 2019. This expert gained professional experience in more than six positions at various companies. Alicha White Kocher went to the Ashford University and received education there from 2019 to 2021. This professional has the following qualifications: Excel 2013 Essential Training, Women Transforming Tech: Breaking Bias, and Women Transforming Tech: Building Your Brand. Hahira, Georgia is the city, where the professional was known to live. This expert's email address and number are accessed through this website on demand.
Name variants:
Alicha Kocher
Last updated Jun 27, 2024
Contact Information
Last Update
Jul 6, 2022
Location
Hahira, GA
Company
Cdk Global
Workplace
Infrastructure Business Partner
Work History
Infrastructure Business Partner
1950 Hassell Rd, Hoffman Estates, IL 60169
Leads the formulation and supports the implementation of GIS strategies, objectives, and processes that are fully aligned with the overall functional/business strategy and the GIS business ...
from Nov 2019
Manager of Customer Care - Post Install at Elead
Valdosta, GA
Manager of the eLead Post Install Team
dedicated to on-boarding new dealerships, resolving post install setup questions, training new clients, troubleshooting software concerns
Visual Stu...
Feb 2015 — May 2017
Customer Care Specialist
Valdosta, GA
Tier 2 support for national account managers, trainers and client service agents
SQL Server 2012
Workflow design and implementation
Daily software usage including Microsoft Outlo...
Oct 2012 — Feb 2015
Director of Service1One Implementation
Valdosta, GA
Department head of the implementation team dedicated to the Service1One suite of products.
Contract fulfillment and schedule tracking
Timeline management for complete software setup and t...
from Dec 31, 2012
Contact Center Supervisor
Pennsylvania
Supervised a team of sales and customer service representatives
CMS, Kronos, Ecometry, Mini-Soft, Blue Pumpkin, Microsoft Access, WM and others
Time cards, scheduling time off, admi...
Oct 2006 — Mar 2010
Technician Support Team Lead
Provided advanced technical support for cable modem subscribers
Offered troubleshooting for various browsers and OS
Resolved escalated calls and mentored new representatives
Mana...
Sep 2001 — Oct 2006
Education
2019 — 2021
2010 — 2012
1994 — 1995
Occupations
Executive
Partner
Advisor
Manager
Chief Executive
Operations Manager
Skills
Customer Service
Customer Retention
Customer Satisfaction
Account Management
Crm
Team Leadership
Team Building
Microsoft Sql Server
New Business Development
Sales Process
Inventory Management
Technical Support
Microsoft Office
Troubleshooting
Sales
Sales Management
Call Center Administration
Workflow Management
Escalations Management
Business Development
Telephone Skills
Kronos Timekeeping
Blue Pumpkin
Internet Explorer
Google Chrome
Firefox
Basic Html
Retention Strategies
Customer Relationship Management
Beginner Css
Microsoft Excel
Spreadsheets
Women's Issues
Career Management
Personal Branding
Business Communications
Email Etiquette
FAQs about Alicha White Kocher
What is the main profession of Alicha White Kocher?
Alicha White Kocher is a Infrastructure Business Partner.
What jobs is Alicha proficient at at?
The expert is a professional such jobs as Executive and Partner.
Where is Alicha White Kocher currently located?
Alicha White Kocher is located in Hahira, Georgia.
Where did Alicha White Kocher work?
The professional worked at Cdk Global, Elead Crm.
What education does Alicha White Kocher have?
Alicha studied at the Ashford University from 2019 to 2021.
What are the certifications of Alicha White Kocher?
This expert received the following certifications: Excel 2013 Essential Training, Women Transforming Tech: Breaking Bias, and Women Transforming Tech: Building Your Brand.
What is the industry that Alicha White Kocher worked in?
Alicha works in Automotive industry.
What are professional skills of Alicha White Kocher?
Alicha White Kocher has such skills as Customer Service, Customer Retention, Customer Satisfaction, Account Management, Crm, Team Leadership, Team Building, and Microsoft Sql Server.