Alexis Garren

Account Manager at Avvo 03/2016 Present Manage a book of 450 Attorney Accounts -Grow business with targeted upsells while minimizing churn -Build relationships with clients by educating t...

Provide new and existing customers support via telephone and email regarding: Diamond and Jewelry sales Shipping Maintenance Repairs Liaise with internal teams and external vendors to ...

200+ Clients, communicate monthly. Liase with Clients and Coworkers regarding any account issues, opportunities, or work to correct. Answer, resolve, and document all communications from ...

40-80 Projects. Onboard all new sales within 48 hours. Wrap project within 10 business days. Verify accuracy of all sales opportunities. Scheduling for Specialists in all aspects of the...

Provide customer support via phone and email for existing clients regarding: Email support Systems support Website edits Sales support Consistently leading team in call volume and qual...