Alexandria Mcmoore is a qualified expert, working in Crothall Healthcare main office of which is in 3424. on the position of Operations Manager from 2019. Alexandria has earned professional experience in more than 19 positions at various companies. Alexandria Mcmoore went to the Devry University and received education from 2017 to 2020. Chicago, Illinois is the area, where this professional was known to be located. This expert's email address and number can be accessed through SoftwareOfficial by request.
Name variants:
Alexandra Mcmoore
Last updated Jun 22, 2024
Contact Information
Last Update
Jul 11, 2022
Email
aj**@yahoo.com
Location
Chicago, IL
Company
Crothall Healthcare
Workplace
Operations Manager
Work History
Operations Manager
1500 Liberty Ridge Dr SUITE 210, Wayne, PA 19087
from Apr 2019
Claims Supervisor
800 north Glebe Rd SUITE 500, Arlington, VA 22203
Jan 2018 — May 2018
Medicaid Call Center Supervisor
500 Great Circle Rd, Nashville, TN 37228
Hire and terminate staff
Provide feedback and train employees on Medicaid procedures
Manage multiple tasks and delegate workload
Propose incentive programs and implement them
Monitor at...
Jun 2016 — Jan 2018
Contracted Operations Manager, Mercy Hospital
Managed multiple tasks and motivated employees to deliver outstanding performance
Traveled to different hospitals to raise patient satisfaction scores
Organized tasks and delegated the wo...
May 2015 — Jun 2016
Contracted Patient Experience and Operationsmanager
1500 Liberty Ridge Dr SUITE 210, Wayne, PA 19087
Aug 2014 — May 2015
Call Center Team Leader and Manager
Created incentive program to promote morale and drive key performance indicators.
Helped define the best end-to-end experience to optimize customer satisfaction/delight in a
cost-effectiv...
Jan 2012 — Mar 2014
Customer Service Team Leader
1901 Chestnut Ave, Glenview, IL 60025
Coordinated the daily activities of the Call Center team
Assisted Plan Services with vendor management and claims issues
Responded to escalated phone calls from participants, beneficiarie...
Dec 2010 — Feb 2011
Call Center Team Lead/ Supervisor
Dec 2010 — Feb 2011
Customer Service Supervisor
1600 Mcconnor Pkwy, Schaumburg, IL 60173
Directed call center operations as liaison between clients, supervisors, and call center employees
Administered performance management by diagnosing improvement opportunities, provided eff...
Mar 2009 — Dec 2009
Call Center Supervisor
300 east Randolph St, Chicago, IL 60601
Feb 2001 — Feb 2009
Call Center Lead
270 Park Ave, New York, NY 10010
Analyzed and resolved highly escalated issues for staff
Trained new hires
Communicated disconnects to the supervisory staff
Inspired each and every team member to perform and give their ...
Jan 1991 — Jul 2001
Education
2017 — 2020
Chicago, IL
from Feb 2009
from 2009
Chicago, IL
from Jun 1988
Occupations
Executive
Operations Manager
Director of Operations
Supervisor
Managers
Skills
Diversity Training
Adult Facilitation
Customer Satisfaction
Call Center
Customer Service
Customer Relations
Coaching
Team Building
Performance Management
Process Improvement
Operations Management
Problem Solving
Mentoring
Change Management
Team Leadership
Customer Experience
Powerpoint
Account Management
Telemarketing
Microsoft Office
Hiring
Vendor Management
Excel
Sales Management
Supervisory Skills
Word
Employee Relations
Workforce Management
Inbound
Telecommunications
Strategic Planning
Employee Engagement
Planning
Negotiation
Quality Assurance
Process Engineering
Administration
Budgeting
Outlook
Teamwork
Interviewing
Team Management
Avaya
Forecasting
Business Analysis
Access
People Management
FAQs about Alexandria Mcmoore
What's the main profession of Alexandria Mcmoore?
Alexandria is a Operations Manager.
What are the main profession of This professional?
These person's professions are Executive and Operations Manager
Where does Alexandria Mcmoore currently live?
Alexandria Mcmoore currently lives in Chicago, Illinois.
Does the professional have the email address?
aj**@yahoo.com is Alexandria Mcmoore's email address.
How many companies did Alexandria Mcmoore work at?
The professional worked at 19 jobs.
Where has Alexandria Mcmoore studied?
Alexandria studied at the Devry University from 2017 to 2020.
Are there any special industries Alexandria Mcmoore is connected to?
This person works in Insurance industry.
Are there any skills Alexandria Mcmoore has?
This person has such skills as Diversity Training, Adult Facilitation, Customer Satisfaction, Call Center, Customer Service, Customer Relations, Coaching, and Team Building.