
Alan Brooks is a skilled professional, that works in KANA Software on the position of Director, Product Marketing, Public Sector from 2012. This person has earned professional experience in more than 11 positions at different companies. Alan Brooks went to the Thomas Edison State College and got education. Potsdam, New York is the city, where this person was lastly known to be living. Their e-mail and phone can be easily accessed through SoftwareOfficial by request.
Name variants:
Allan Brooks,
Allen Brooks,
Al Brooks
Last updated Jun 27, 2024
Contact Information
Workplace

Director, Product Marketing, Public Sector
Santa Clara, CA
Industry
Computer Software, Computer Sales
Colleagues
Work History
Director, Product Marketing, Public Sector
Greater New York City Area
KANA makes every customer experience a good experience. As the leader in Customer Experience Management (CEM), KANA gives managers total control over the customer service process, so they ca...
from 2012
Principal
Greater New York City Area
Providing marketing consulting for StoredIQ and Scarab Consulting.
Oct 2011 — 2012
Vice President, Marketing
Greater New York City Area
Improved company messaging, packaged services into branded offerings and developed tools to educate and support the sales team.
Implemented an integrated lead generation program that include...
2010 — 2012
Vice President, Product Management
Greater New York City Area
Created a business strategy with Sfile’s founder to change the market from a feature/function competition to an economic/commoditization competition. To support this strategy, changed our se...
2009 — 2010
Principal
Austin, TX and Greater New York City Area
January 2007 – April 2007
Provided strategy consulting to Merrill Corporation (Legal Services), OutIndex (Legal Processing Software and Services), Interlegis (Document Analytics and Review s...
2007 — 2009
Vice President, Marketing, Product Management & Engineering
Austin, Texas Area
Played key role in strategic planning which resulted in record revenue growth — from $4.5 million in 2003 to $30 million in 2006. Renew Data was named an INC 500 company in 2005 and 2006.
Ex...
2004 — 2007
Vice President, Marketing & Product Management
San Francisco Bay Area
Member of a new executive team who grew the company from a non-profitable $5.2m in 2001 to a profitable $12m in 2002.
Created a four person telemarketing team that combined lead generation ...
2001 — 2003
Director of Product Management
San Francisco Bay Area
Led product strategy and managed a team of eight product managers for the company’s eBusiness infrastructure unit.
Created IT Service Management (ITSM) best practice model and consulted wi...
1998 — 2001
Product Manager
San Francisco Bay Area
Successfully executed new product strategy and launched key company offering, Utopia 3.0. Company was acquired by Royalblue (U.K) in March 1998.
Provided pre-sales support for the field sale...
1997 — 1998
IT Service Manager - North America IT
Greater New York City Area
Developed an internal service organization — from 4 employees to 40 — over a four year period. Saved Pfizer $7 million in IT staffing through improved service delivery.
Designed, implemented...
1993 — 1996
Systems Engineer
Greater New York City Area
Team leader for the implementation of outsourced help-desk service at the United Nations and Exxon.
Team leader for the software refresh of 800 computers at Bantam Doubleday Dell four week e...
1991 — 1993
Education
Occupations
Executive
Director
Leader
Engineer
Customer Service
Sales Specialist
Client Service Officer
Managers
Health Specialist
Certified Nurse Aide
IT Professional
Computer Software Professional
Professor
School Principal
Operations Manager
Nurse
Nurse Practitioner
Software Developers
School Administrator
Educational Manager
Skills
Lead Generation
Corporate Positioning
Writing
New Business Development
Marketing Strategy
Product Marketing
Software Product Management
Messaging
SaaS
FAQs about Alan Brooks
What is the main profession of Alan Brooks?
This professional's job is Director, Product Marketing at Kana Software
What are the main profession of The professional?
These person's professions are Executive and Director
Where does Alan Brooks live?
The expert currently lives in Potsdam, New York.
How many companies did Alan Brooks work at?
The professional worked at 11 jobs.
Does Alan Brooks have personal website or blog?
This professional`s website is http://www.kana.com.
What education does Alan Brooks have?
Alan studied at the Thomas Edison State College.
What is the industry that Alan Brooks is connected to?
This person works in Computer Software industry.
Are there any professional skills Alan Brooks has?
Alan has skills in the following areas: Lead Generation, Corporate Positioning, Writing, New Business Development, Marketing Strategy, Product Marketing, Software Product Management, and Messaging.