Addie Levinsky

Head of Customer Experience

Addie Levinsky is a skilled professional, who works in Threads main office of which is in 1096. on the position of Head of Customer Experience since 2019. Addie Levinsky gained professional experience in more than seven positions at different companies. Addie Levinsky went to the University of Colorado Denver and got education there from 2008 to 2014. Denver, Colorado is the city, where this person was lastly known to settle. The professional's email address and phone are easily accessed through this website by request.
Name variants:
Adelaide Levinsky, Adele Levinsky, Adeline Levinsky
Last updated May 23, 2024

Contact Information

Last Update
Jul 5, 2022
Email
ad**@gmail.com
Location
Denver, CO
Company
Threads

Workplace

Head of Customer Experience

Work History

Head of Customer Experience

San Francisco, CA
from Nov 2019

Senior Career Mentor + Customer Experience

— Provided personalized career mentorship [500+ users] — Reduced COGS by 65% through improved processes and streamlined communication — Handled upward trend in customer interactions [20% ...
Aug 2018 — Apr 2019

Career Mentor + Customer Experience

— Provided personalized career mentorship including resume feedback/makeovers, job search strategy, mock interviews — Managed frontline customer support via FreshDesk exceeding SLAs by 87%...
Aug 2018 — Nov 2018

Product Manager

— Managed development team resulting in a 40% increase for the go-to-market timeline — Created product plans and expectations using TeamGantt, reporting directly to CEO — Streamlined regr...
Mar 2017 — Nov 2017

Director of Customer Experience

— Built-out CS platform using ZenDesk and Intercom — Managed CS team, reported to V.P. of BizDev — Created onboarding materials for initial launch — Created all training materials throug...
Jan 2016 — Mar 2017

Customer Advocate and Content Manager

Portland, OR
— Built a new write-up platform for ambassador program to create content combining storytelling and data — Handled all support via ZenDesk (mobile app, web platform, various devices includ...
Jun 2015 — Nov 2015

Editorial Intern

6420 Sequence Dr, San Diego, CA 92121
http://velonews.competitor.com/author/alevinsky
Jan 2014 — Aug 2014

Occupations

Counselor
Advisor

Skills

Blogging
Social Media Marketing
Copy Editing
Journalism
Creative Writing
Photography
Technical Writing
Help Desk Support
Online Journalism
Photoshop
Qa Engineering
Sales Management
Continental Philosophy
American Literature
Outdoor Industry
Outdoor Adventures
Photo Editing
Marketing Copy
Digital Journalism
Cycling
Rock Climbing
Barista
Digital Photography
Sports Nutrition
Alpha Testing
Brand Ambassadorship
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