Steven Hicks is a high-skilled professional, that works in U.s. Coast Guard as a It Service Operations Officer - Network Management Team from 2017. This person has earned professional experience in more than six positions at various companies. Steven Hicks went to the American Military University and got education from 2010 to 2014. This person has these qualifications: Security+ Comptia, Itil Foundations V3, and License Comp001020319948. Lorain, Ohio is the area, where this person was lastly known to be settled. Steven's e-mail and phone can be accessed through this website by request.
Name variants:
Stephen Hicks
Last updated Jun 20, 2024
Contact Information
Workplace
It Service Operations Officer - Network Management Team
Washington, DC
Industry
Military, Dentists, Family Doctor, Internist, National Security, Federal Government-National Se
Colleagues
Work History
It Service Operations Officer - Network Management Team
IT Service Manager for the IT enterprise network infrastructure of 3000+ network devices and end points. Managed highly technical team of 12 personnel consisting of government and contract s...
Jan 2017 — Jul 2018
Information Systems Service Desk Manager
2900 Hartley Rd, Jacksonville, FL 32257
from Jul 2018
Systems Management Branch Chief Deputy
Managed technical operations teams for the IT enterprise. Ensured service delivery of all IT services to 50,000+ customers in alignment to defined service levels. Directed operations includi...
Dec 2015 — Jan 2017
Information Technology Project Manager and Information Systems Security Assistant
Conceptualized and executed 15 technician team to deploy Windows desktop image to 1000+ workstations. Scheduled after hours service interruptions and compensation time to team members. Resul...
Jul 2012 — Dec 2015
It Regional Systems Manager Purchase Card Holder
Managed shop of 15 field and service desk technicians responding to 6,000+ incidents annually. Implemented customer survey system to allow business relationship between customers and IT serv...
Jun 2010 — Jul 2012
Network, Systems, and Pbx Administrator
Systems Administrator for Windows Server environment. Responded to and remediated over 4,000 incidents and 2,000 work orders. Created and managed Active Directory objects and containers in a...
Apr 2005 — Jun 2010
Education
2010 — 2014
Occupations
Executive
Manager
Operations Officer
Service Manager
Sales Specialist
Supplier
Construction
Operations Manager
Service Operations Expert
Services Professional
Sales Representative
Skills
Information Security
Information Security Management
Information Systems
Business Continuity
System Administration
Active Directory
Microsoft Exchange
Virtualization
Military Experience
Fisma
Information Assurance
Military
Security Clearance
Backup Exec
It Service Management
Network Operations Center
Network Administration
It Operations Management
Itil Certified
Incident Management
Problem Management
Service Operations
Leadership
Communication
Management
Project Management
FAQs about Steven Hicks
What's the main profession of Steven Hicks?
This professional's job is Information Systems Service Desk Manager
What are the profession of This expert?
These person's professions are Executive and Manager
Where is Steven Hicks currently located?
The professional is located in Lorain, Ohio.
What is Steven Hicks's email?
Steven's email is st**@uscg.mil.
How many companies did Steven Hicks work at?
The professional worked at six jobs.
Where has Steven Hicks studied?
Steven studied at the American Military University from 2010 to 2014.
Are there any certifications Steven Hicks has?
Steven received the following certifications: Security+ Comptia, Itil Foundations V3, License Comp001020319948, License Gr750238104Sh, and Global Knowledge Training, License Gr750238104Sh.
What languages does Steven Hicks speak?
Steven Hicks speaks English.