Ross Bassett is a high-level professional, that works in The Ht Group main office of which is in 1. on the position of Agent Engagement and Training Specialist since 2019. Ross Bassett gained professional experience in more than eight positions at different companies. Ross Bassett went to the George Mason University and received education. Ross Bassett has these professional qualifications: Google Ads Search Certification, Google Analytics For Beginners, and Inbound Marketing. Chesterfield, Virginia is the area, where the professional was lastly known to be settled. Ross Bassett's email address and number are accessed through SoftwareOfficial on demand.
Name variants:
Roscoe Bassett
Last updated Jun 16, 2024
Contact Information
Workplace
Colleagues
Work History
Agent Engagement and Training Specialist
7718 Wood Hollow Dr SUITE 100, Austin, TX 78731
Proactively handle 40-50 outbound calls per day to existing customers to provide training, resolve issues, and ensure client loyalty and satisfaction. Provide Inbound Chat Support. Maintain ...
from 2019
Customer Service Representative
8322 Cross Park Dr, Austin, TX 78754
Established seasonal call center by reviewing and providing feedback on resources and policies. Onboard contracted workers. Fielded 60+ inbound client calls daily. Explained processes, resol...
2019 — 2019
Command Center Representative
800 Cummings Ctr SUITE 258X, Beverly, MA 01915
Monitored 20
high value freight shipments simultaneously, utilizing data from tracking equipment and driver communications with focus on potential security issues. Received 30
inbound cal...
2018 — 2019
Technical Support Representative
1 Apple Park Way, Cupertino, CA
Handled constant flow of 30-40 calls daily focused on providing high quality service. Maintained 91% customer satisfaction score. Effectively utilized both internal and external resources to...
2016 — 2017
Administrative Assistant
1716 Corporate Landing Pkwy, Virginia Beach, VA 23454
Monitored multiple incoming calls and answered queries received by customers. Scheduled and confirmed customers' appointments. Utilized Microsoft Office software to create promotional and in...
2016 — 2016
Computer Sales Associate
7601 Penn Ave south, Richfield, MN 55411
Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new ...
2014 — 2015
Technical Support Representative
201 east 4Th St, Cincinnati, OH 45202
Diagnosed and resolved technical hardware and software issues involving internet connectivity, email Provided answers to clients by identifying problems, researching answers and guiding clie...
2014 — 2015
Driver
7100 Corporate Dr, Plano, TX 75024
Followed driving security and protection policies and procedures. Helped with taking phone calls, placing orders and performing prep work for pizzas. Performed cleaning and repairs duties as...
2011 — 2012
Education
Occupations
HR Specialist
Training Specialist
Sales Specialist
Agent
Marketer
Advertising Professional
Client Service Officer
Workforce Development Specialist
Training and Development
Sales Representative
Advertising Sales Agent
Customer Service
Skills
Customer Service
Microsoft Office
Time Management
Ppc Knowledge
Creative Problem Solving
Interpersonal Communication
Written Communication
Analytical Skills
Relationship Building
Organization Skills
Agile Environment
Multiple Projects Simultaneously
FAQs about Ross Bassett
What's the main profession of Ross Bassett?
The expert is a Agent Engagement and Training Specialist.
What jobs is Ross Bassett a professional at?
Ross Bassett is a professional such jobs as HR Specialist and Training Specialist.
Where is Ross Bassett currently located?
The professional is located in Chesterfield, Virginia.
Does the professional have the email address?
ro**@gmail.com is The expert's email address.
How many companies did Ross Bassett work at?
The professional worked at eight jobs.
Where has Ross Bassett studied?
Ross studied at the George Mason University.
What are the certifications of Ross Bassett?
Ross received the following certifications: Google Ads Search Certification, Google Analytics For Beginners, Inbound Marketing, and Content Marketing.
Are there any professional industries, that Ross Bassett works in?
This professional works in Marketing And Advertising industry.