Phil McGuire
VP of Business Development at ePerformax Contact Centers
Phil McGuire has been working as a VP of Business Development in ePerformax Contact Centers - Philippines since 2006. Additionally, this person has on-the-job experience at more than ten companies in the relevant field. Phil has a total work experience of eight+ years. Phil McGuire studied at the University of Nebraska at Kearney from 1980 to 1985. Now Phil McGuire lives in Omaha, Nebraska region. Find this professional's actual contacts through our search.
Name variants:
Philip Mcguire,
Philippa Mcguire,
Phyllis Mcguire
Last updated Jun 13, 2024
Contact Information
Workplace
Colleagues
Work History
VP of Business Development
ePerformax is a dynamic and growing Filipino company that provides services to Fortune 500 companies who value the company’s ability to deliver best-in-class BPO and contact center services....
from 2006
Vice President of Global Management Services
Assist in the management of large, multi-national accounts.
Performed reviews of contracts and related documents and assisted in the negotiation of contract renewals and new contracts with s...
Jan 2004 — Dec 2004
Vice President & General Manager of Contact Center Operations and Account Management
Mar 2001 — Jan 2004
Director of Outbound Operations
Oversaw an operation of over 950 workstations across 9 contact centers.
Dec 1999 — Jul 2000
Director of Inbound Operations
Directed the operations of four customer service centers amounting to 750 workstations.
Jul 1999 — Dec 1999
General Manager of Insurance Business Unit
Managed operations and account management of a division designed to provide fully licensed customer service, claims, and sales solutions to large life, auto and home insurers.
Jan 1999 — Jul 1999
Education
1980 — 1985
Occupations
Executive
Vice President
Managers
Chief Executive
Skills
Call Center
Offshore
Outsourcing
P&L responsibility
Offshoring
Account Management
Contract Negotiation
P&L Management
Client Services
Operations Management
Inbound
Outbound
BPO
RFP
Contact Centers
Call Center Development
Negotiation
Inbound Marketing
Call Centers
Leadership
CRM
Process Improvement
BPO Sales
RFP Responses
Customer Service Management
Customer Service Operations
Global Customer Service
Contact Center Management
Contact Center Operations
Call center start-up
Project Management
Program Management
Vendor Management
Customer Experience
FAQs about Phil McGuire
What's the main profession of Phil McGuire?
Phil is a VP of Business Development at ePerformax Contact Centers.
What are the main profession of The expert?
These person's professions are Executive and Vice President
Where is Phil McGuire located?
Phil is located in Omaha, Nebraska.
Where did Phil McGuire work?
The expert worked at ePerformax Contact Centers - Philippines, Sitel.
Does Phil McGuire have personal website or blog?
The professional`s website is http://www.eperformax.com.
Where has Phil McGuire studied?
Phil studied at the University of Nebraska at Kearney from 1980 to 1985.
Are there any industries Phil McGuire works in?
Phil McGuire works in Outsourcing/Offshoring industry.
Are there any professional skills, that Phil McGuire has?
Phil McGuire has such skills as Call Center, Offshore, Outsourcing, P&L responsibility, Offshoring, Account Management, Contract Negotiation, P&L Management, and Client Services.