Brendan R Yeager is a skilled expert, that works in DALBAR, Inc on the position of SQM Program Director from 2013. This expert has earned professional experience in more than four positions at various companies. Brendan R Yeager went to the University of Vermont and received education from 2003 to 2005. This professional has such qualifications as Project Management Professional - Pmp, License 1503528, and Project Management Institute, License 1503528. Franklin, Massachusetts is the area, where this expert was known to live. This expert's phone number and email can be easily accessed through SoftwareOfficial on demand.
Name variants:
Brenden Yeager,
Brendon Yeager
Contact Information
Last Update
Jul 11, 2022
Email
by**@dalbar.com, br**@gmail.com
Location
Franklin, MA
Company
DALBAR, Inc.
Workplace
SQM Program Director
Work History
SQM Program Director
Greater Boston Area
Oversee the Service Quality Measurement (SQM) program and manage DALBAR's Client Service Team. Also responsible for the managemet of cross-functional projects.
from Feb 2013
Senior Program Manager
Greater Boston Area
Oversee Service Quality Measurement program operations, manage cross-functional projects and serve on the Client Serivces Team.
from Nov 2011
Program Manager
Managed ongoing operations and continuous improvement for a financial services telephone Service Quality Measurement program. Also managed internal/client facing projects and client relation...
Mar 2008 — Nov 2011
Senior Analyst
Analyzed financial services telephone calls from a customer service perspective.
Mar 2007 — Mar 2008
Education
2003 — 2005
1994 — 2000
Occupations
Executive
Director
Program Director
Accountant
Finance and Accounting Specialist
Operations Manager
Accounting Bookkeeper
Bookkeeper
Skills
Project Management
Market Research
Crm
Financial Services
Leadership
Operations Management
Call Centers
Customer Service
Customer Relationship Management
Data Analysis
Microsoft Office
Product Development
Program Management
Analytics
Competitive Analysis
Customer Experience
Analysis
Knowledge Management
Client Relationship Building
Analytical Skills
Quality
Client Services
Project Planning
Project Implementation
Project Execution
Ms Project
Optimization
Customization
Change Management
Reporting Design
Productivity Improvement
Coaching
Presentation Development
Presenter
Benchmarking
Survey Research
Strategy
Management
Business Development
Business Process Improvement
Strategic Planning
FAQs about Brendan R Yeager
What is the profession of Brendan R Yeager?
This professional's job is Director
What are the profession of This professional?
These person's professions are Executive and Director
Where does Brendan R Yeager live?
The expert currently lives in Franklin, Massachusetts.
What is Brendan R Yeager's email?
Brendan's email is by**@dalbar.com and br**@gmail.com.
How many companies did Brendan R Yeager work at?
The professional worked at four jobs.
Does Brendan R Yeager have personal webpage or blog?
Brendan R Yeager`s website is http://www.dalbarsqm.com.
What education does Brendan R Yeager have?
Brendan studied at the University of Vermont from 2003 to 2005.
What are the certifications of Brendan R Yeager?
The professional received the following certifications: Project Management Professional - Pmp, License 1503528, and Project Management Institute, License 1503528.