Ashley Horton

Group Manager of Customer Support

Ashley Horton is a skilled expert, that works in Literati as a Group Manager of Customer Support from 2020. Ashley has earned professional experience in more than nine positions at various companies. Ashley Horton went to the The University of Texas at Austin and got education there from 2012 to 2016. Austin, Texas is the area, where the professional was known to live. The professional's email address and number are easily accessed through this website by request.
Name variants:
Ash Horton
Last updated Jul 02, 2024

Contact Information

Last Update
Jul 1, 2022
Email
ah**@sprinklr.com
Location
Austin, TX
Company
Literati

Workplace

Group Manager of Customer Support

Work History

Group Manager of Customer Support

from Jul 2020

Training and Development Specialist

28 Liberty St, New York, NY 10005
from May 2017

Customer Experience Associate For Blue Apron

351 east Verdugo Ave SUITE B, Burbank, CA 91502
Provided enthusiastic and effective support to customers over email, phone and live chat Consistently met and exceeded company productivity and quality goals Assisted team leads and manag...
Dec 2016 — May 2017

Lead Hostess

303 Red River St, Austin, TX 78701
Creating memorable guest experiences by demonstrating outrageous service, ensuring efficient flow through a high-volume downtown restaurant, facilitating accurate seating arrangements based ...
Aug 1, 2015 — Nov 2016

Client Success Intern

29 west 35Th St FLOOR 7, New York, NY 10001
Assisted client success managers with client platform problems, produced project deliverables under time-sensitive deadlines and assessed client accounts to find opportunities for growth. Al...
Jan 2016 — May 2016

Host Trainer

409 west 30Th St, Austin, TX 78705
Greeted guests with a welcoming attitude, led them to their tables and ensured accurate, server-efficient seating plans Collected guest information and preferences, entered information int...
Apr 2015 — Aug 2015

Media Relations Intern

P/O Box 1088, Austin, TX
Answered media inquiries by email, phone and in person. Participated in media training for city staff. Managed corporate social media accounts for the City of Austin. Worked to manage media ...
Jan 2015 — May 2015

Operations Manager

Dedicated daily to institution organization, technical troubleshooting, data entry, record maintenance, copy editing and communication efficiency. Also, edited the Ariana Institute's Massage...
Feb 2013 — Jan 2015

Digital Communications Manager

Austin, TX
Wrote and managed company blog and social media accounts Communicated with customers to maintain business relationships Hired and lead a Creative Team of Interns to build a marketing camp...
Apr 2014 — Aug 2014

Education

Occupations

Executive
Group Manager
HR Specialist
Training and Development
Chief Executive

Skills

Time Management
Customer Service
Social Media
Leadership
Event Planning
Data Entry
Powerpoint
Team Leadership
Social Networking
Facebook
Microsoft Office
Nonprofits
Communication Efficiency
Photoshop
Fundraising
Theatre
Theatre Production
Adobe Photoshop
Content Writing
Editing
Self Publishing
Self Sufficiency
Working Independently
Collaborative Work
Microsoft Excel
Microsoft Word
Public Speaking
Teamwork
Communication
American Sign Language
Client Expectations Management
Client Rapport
Marketing
Blogging
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